CITY OF MT PLEASANT GAS SYSTEM NOTICE

CITY OF MT PLEASANT GAS SYSTEM NOTICE Every day, natural gas pipelines safely carry one of the world's most reliable, efficient and environmentally friendly fuels to businesses, homes and neighborhoods. Preventing pipeline emergencies is important to your Gas System. We are part of this community and we are committed to delivering natural gas, safely, to our neighbors. As good neighbors do, you can help. Here is how. Natural gas pipeline incidents are rare but you should know how to identify a natural gas leak: LOOK: Blowing dirt, bubbling water, dry spots in moist areas or dead plants surrounded by green plants may indicate a natural gas leak. LISTEN: If you hear a hissing sound near a gas appliance or pipe; it may be a natural gas leak. SMELL: Be aware of the distinctive, rotten egg – like smell of natural gas. You should take action if you detect even a small amount of this odor. TAKE ACTION: If you suspect a natural gas leak, take the following actions: LEAVE the area IMMEDIATELY: Don't try to find or stop the leak. If you are inside your home or workplace: Do NOT touch anything electrical before you leave. Do NOT use a telephone, not even a cell phone. Do NOT smoke. Do NOT turn appliances on or off. Do NOT operate any vehicle, equipment or anything that could create a spark. Once you are out of the suspected area, If the smell of natural gas is strong, call 911. Otherwise, call Mt Pleasant Police Department 931-379-3201 and City of Mt Pleasant Gas System 931-379-7717. Don't break the law – call before you dig! Did you know that excavation work, including digging in your yard and plowing, is the most common cause of natural gas pipeline damage? Before beginning excavation of any kind, state law requires that you call Tennessee One Call at 811 so all utility lines can be marked by professionals prior to any digging. This is a free call and free marking, do don't break the law. Excess Flow Valve Customer Notification As of April 14,2017, Federal Regulation requires all natural gas utilities to notify customers regarding the availability of excess flow valves (EFV). You may request the City of Mt Pleasant Gas Systems to install an excess flow valve (EFV) on the gas line to your property. EFVs are mechanical shut-off devices that can be installed in the pipe running to the gas meter at your property (the "service-line"). An EFV is designed to, automatically, shut off the flow of natural gas if the service line breaks. Stopping the flow of gas from a broken service line, significantly reduces the risk of natural gas fire, explosion, personal injury and/or property damage. If you notify the City of Mt Pleasant Gas Systems (931-379-7717) that you want an EFV, we will contact you to set up an agreeable date when we can install an EFV on your service line. The customer will be required to pay for an EFV and the install. October 5 2025 LOKR0379122